6)

7)

A
1_differences
2_problems,manage coflict,and preserve
3_instinctively
B
1:4-preparation
2_discussion
3_ clarification of goals
4_ negotiate towards win_win out come
5_agreement
6_Implementation of a course ofaction

5:
-know your bargaining position
_know how the other side perceives its position
_assess your bargaining style